Privacy Policy

Welcome to TogetherBooth ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our photobooth rental services, cloud booth software, website (togetherbooth.com), and related services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

2.1Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Register for an account or subscribe to our services
• Book a photobooth rental or purchase cloud booth software
• Use our photobooth services at events
• Contact us for customer support or inquiries
• Subscribe to our marketing communications
• Participate in our affiliate program

This information may include: name, email address, phone number, mailing address, payment information, event details, photos and videos captured through our Services, Google account information (when using Google OAuth), and any other information you choose to provide.

2.2Automatically Collected Information

When you access our Services, we automatically collect certain information, including:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, click data, referral URLs
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track activity and store information
• Location Data: Approximate location based on IP address (when applicable)

2.3Photos and Media Content

When you use our photobooth services, we collect and store photos, videos, boomerangs, and other media content ("Content") that you create. This Content may be stored on our servers and made accessible through unique URLs or QR codes. We treat this Content as your personal information and handle it in accordance with this Privacy Policy.

2.4Third-Party Services

We use Google OAuth for authentication services. When you authenticate using Google, we receive limited information from your Google account as permitted by your Google account settings. We also use Twilio for SMS services and may collect phone numbers for sending photos and notifications.

We use the information we collect for the following purposes:

• Service Delivery: To provide, operate, and maintain our photobooth services, cloud booth software, and website
• Account Management: To create and manage your account, process bookings, and handle payments
• Content Delivery: To store, process, and deliver photos and media content created through our Services
• Communication: To send you service-related notifications, booking confirmations, photo delivery links, and customer support responses
• Marketing: To send promotional materials, special offers, and newsletters (with your consent, where required)
• Analytics: To analyze usage patterns, improve our Services, and develop new features
• Affiliate Program: To manage our affiliate program, track referrals, and process commission payments
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements
• Security: To detect, prevent, and address fraud, security issues, and technical problems

We may share your information in the following situations:

• Service Providers: With third-party vendors who perform services on our behalf (payment processing, SMS delivery via Twilio, email delivery, hosting, analytics)
• Business Transfers: In connection with a merger, sale, acquisition, or transfer of all or part of our business
• Legal Requirements: When required by law, court order, or governmental regulation
• Protection of Rights: To protect our rights, property, or safety, or that of our users or the public
• Event Organizers: With event organizers who have hired our services, we may share photos and statistics from their events
• With Your Consent: When you explicitly consent to sharing your information

We do not sell your personal information to third parties for their marketing purposes.

We retain your personal information and Content for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Event photos and media content are typically stored for the duration agreed upon in your service agreement, which may range from 30 days to indefinitely, depending on your plan.

You may request deletion of your Content at any time by contacting us. However, we may retain certain information as required by law or for legitimate business purposes, such as dispute resolution and enforcement of our agreements.

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (right to be forgotten)
• Portability: Request transfer of your information to another service provider
• Opt-Out: Unsubscribe from marketing communications at any time
• Restriction: Request restriction of processing of your personal information
• Object: Object to processing of your personal information for certain purposes

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by businesses
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising your CCPA rights

We do not sell personal information. To exercise your CCPA rights, contact us at [email protected].

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS protocols
• Secure authentication systems including Google OAuth
• Regular security assessments and updates
• Access controls and authentication requirements
• Secure server infrastructure and hosting

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected information from a child under 18 without parental consent, we will take steps to delete that information.

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our Services, you consent to the transfer of your information to the United States and other countries where we operate.

We use cookies and similar tracking technologies to track activity on our Services and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

Types of cookies we use:

• Essential Cookies: Required for the Services to function properly
• Performance Cookies: Help us understand how visitors interact with our Services
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Track your activities to deliver relevant advertisements (with consent)

Our Services may contain links to third-party websites, services, or applications (such as Google OAuth, Twilio SMS, Unsplash images). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our Services after such changes constitutes your acceptance of the updated Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

By using our Services, you acknowledge that you have read this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.